A QR code on every box and bagLive
Print stickers for boxes, bags and receipts, including the orders that go out through the delivery apps. Customers scan, rate and chat in under a minute.
Put a GetHeard QR code on every box, bag and receipt. Customers tell you how their order went, and the ones who opt in become customers you can reach directly, with no app in the middle.
The delivery app keeps the customer relationship. GetHeard gives it back to you, starting with the one thing every order already has: packaging.
Print stickers for boxes, bags and receipts, including the orders that go out through the delivery apps. Customers scan, rate and chat in under a minute.
“Kind of cold” gets a follow-up: delivery or pickup? How long did it take? You learn what went wrong while you can still fix it.
Customers can leave their email or number and choose to hear from you. They become your customers, not the app’s.
A thank-you offer that only works when they order from you, by pickup, your own drivers or your website.
Delivery apps commonly charge restaurants 15–30% of every order. Here's what changes when a regular orders from you instead.
Illustrative example, not a guarantee of results. Commissions vary by app and plan, and courier pricing varies by area.
Ordering direct doesn't mean running a delivery fleet. Most shops mix these.
Many app customers live a few minutes away. A small pickup discount is often all it takes, and you keep the whole order.
If you already deliver, every order that moves off the app is the full ticket, with no commission.
Services like DoorDash Drive and Uber Direct deliver orders you take on your own website or phone line, for a per-delivery fee instead of a percentage. Many online ordering systems already connect to them.
GetHeard does the work a marketing person would, so you can stay on the line.
Reports of illness or an allergic reaction are flagged for you to follow up, never lost in a pile of star ratings.
Know about a bad order while you can still fix it, with a drafted apology ready to send.
“4 people said delivery was cold Friday night.” Specific reasons, not just a star average.
Every customer is invited to leave a public review, never only the happy ones, and never for a reward. That’s how Google wants it.
Set up your page, print the QR code, and start hearing from customers before the dinner rush. Free during early access.